Effective Date: 7 October 2026
At Danish Foods, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or use our products and services.
By using our website or placing an order with us, you agree to the practices described in this Privacy Policy.
1. About Us
Danish Foods is a chicken and meat retail business providing fresh and chilled chicken, ready-to-cook products, marinated products, and related food products to customers.
For questions regarding this Privacy Policy, you may contact us using the contact details provided on our website.
2. Information We Collect
We may collect the following information when you interact with us:
A. Personal Information
Depending on how you place your order, we may collect:
- Full name
- Mobile/WhatsApp number
- Email address
- Delivery address
- Billing address, where applicable
- Order details and purchase history
- Information you provide when contacting customer support
- Any other information you voluntarily provide to us
B. Payment Information
When you make a payment, your payment may be processed through a third-party payment service provider.
We generally do not store your complete debit card, credit card, UPI, or banking credentials on our own systems. Payment information may be processed and protected by the applicable payment service provider according to its privacy and security policies.
C. Website and Technical Information
When you visit our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Approximate location information
- Date and time of visits
- Referring website
- Website usage and interaction data
This information may be collected through cookies, analytics tools, server logs, and similar technologies.
3. How We Use Your Information
We may use your information to:
- Process and fulfil your orders
- Arrange delivery of your purchases
- Contact you regarding your order
- Confirm orders and payments
- Respond to enquiries and customer support requests
- Process refunds, cancellations, or complaints
- Maintain records of transactions
- Improve our products, services, website, and customer experience
- Prevent fraud, misuse, or unauthorised activities
- Comply with applicable laws and regulations
- Send promotional communications where permitted and where you have provided appropriate consent
4. Phone Calls and WhatsApp Communication
If you contact us through telephone, WhatsApp, SMS, or other messaging services, we may use the information you provide to respond to your enquiry or process your order.
If you provide your mobile number while placing an order, we may use it to contact you regarding:
- Order confirmation
- Delivery updates
- Order-related issues
- Payment or refund matters
- Customer support
We may also send promotional messages where permitted by applicable law and where the required consent or other lawful basis exists.
You may request that we stop sending promotional communications at any time.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality and understand how visitors use our website.
Cookies may be used for purposes such as:
- Remembering preferences
- Improving website performance
- Understanding website traffic
- Measuring advertising effectiveness
- Providing relevant content or advertisements
You can modify your browser settings to block or delete cookies. However, disabling certain cookies may affect some website functionality.
6. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share information with trusted service providers when reasonably necessary to operate our business, including:
- Payment gateway providers
- Delivery/logistics partners
- Website hosting providers
- IT and technical service providers
- Website analytics and advertising service providers
- Communication and messaging service providers
- Professional advisers, auditors, or service providers
- Government authorities or law-enforcement agencies where required by law
Such sharing will be limited to what is reasonably necessary for the relevant purpose.
7. Delivery Information
If you place an order for home delivery, we may share necessary information such as your name, mobile number, and delivery address with our delivery personnel or delivery service provider for the purpose of fulfilling your order.
8. Marketing Communications
We may use your contact information to inform you about:
- New products
- Special offers
- Discounts
- Festive promotions
- Delivery services
- Other products or services offered by Danish Foods
Where consent is required, we will obtain appropriate consent before sending promotional communications.
You can opt out of promotional communications by contacting us or using the unsubscribe/opt-out facility provided in the communication, where available.
Please note that you may continue to receive essential transactional communications, such as order confirmations and delivery updates.
9. Third-Party Services
Our website may contain links to or use services operated by third parties, including payment providers, social media platforms, analytics services, advertising platforms, maps, or other external services.
These third parties may collect and process information according to their own privacy policies.
We recommend reviewing the privacy policies of any third-party services you use.
10. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss, or misuse.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
11. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Processing and maintaining transaction records
- Providing customer support
- Handling disputes and complaints
- Meeting accounting, tax, legal, and regulatory requirements
- Protecting our legitimate business interests
When information is no longer required, we may securely delete or anonymise it, subject to applicable legal requirements.
12. Your Privacy Rights
Subject to applicable Indian law, you may have rights relating to your personal information, including the right to:
- Request information about the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where legally applicable
- Withdraw consent where processing is based on consent
- Request information regarding how your personal data is being processed
- Raise a privacy-related complaint or grievance
To exercise these rights, please contact us using the contact details provided below.
We may need to verify your identity before processing certain requests.
13. Children’s Privacy
Our website and services are not specifically directed at children.
We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
14. Data Transfers
Some of our technology, payment, hosting, analytics, communication, or other service providers may process information using systems located outside India.
Where personal information is transferred or processed outside India, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable law.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, or applicable laws.
The updated Privacy Policy will be published on this page with a revised Effective Date.
We encourage you to review this page periodically.
16. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
Danish Foods
Bengaluru, Karnataka, India
Phone / WhatsApp: 9108362662
Website: danishfoods.in
Email: nadeem.ahmed@danishfoods.in
17. Grievance / Privacy Complaints
If you have a concern regarding the processing of your personal information, please contact us using the contact details above.
We will review and address privacy-related complaints in accordance with applicable laws and regulations.
Last Updated: 7 October 2026